At times, you might have seen the “App could not be downloaded due to an error 497” message in the Google Play Store app. This can be quite annoying when you try to install a favorite game or app. Worry not, below are some troubleshooting steps for fixing the app error on Android tablets easily.
First, restart your tablet – not because you want to but because a simple reboot would clear off minor bugs from your device and fix the glitches. However, please wait for at least five minutes or so after shut down. Then restart the device and try to install the app that tempted Play Store to display the error message.
Secondly, uninstall the app that caused the problem. To do that, go to Settings, open Apps, find the app that caused the error, and tap on Uninstall. After the uninstalling completes, download the same app again through Google Play Store and see if the error is resolved.
If the above troubleshoots do not fix the issue, then it could be the SD memory card that is causing the Google Play error 497. In that case, navigate to Settings > Storage > SD Card and eject the external memory stick. Once the SD card is ejected, try installing the application via Google Play Store and see if the app installs freely this time around. If installation goes smooth, go to Settings > Storage > SD Card to mount the memory card.
Usually, this much would suffice to fix the “Error 497” issue in Google Play Store. If the problem persists in an application, go to Settings > Apps > Google Play Store > Uninstall Updates to reinstall the said app. After that, retry installing an app in Google Play Store.
Other Troubleshoots for Android Tablets Just in Case
Go to tablet Settings > Apps > All > Google Play Store and Google Play Services > Clear Data to clear the data in both platforms. Now try to restart the tablet, and sign in once again to Google Play Store using your Google ID.
Note that the error may occur while updating an app or installing a free app via Google Play Store through Wi-Fi in a refurbished tablet or new Android. The app that errs could very well be popular third party application or default apps necessitating random updates.